Delivery Information

At Table Bases UK, we supply table bases to restaurants, cafés, bars, pubs, hotels, offices, businesses and domestic customers throughout the UK. We understand that reliable delivery is particularly important for hospitality projects, refurbishments and commercial installations. This page explains our typical delivery times, charges and what to expect when your order arrives.

Delivery Times

Delivery times depend on the product, stock availability, quantity ordered and whether the item is made to order or specially sourced.

Stocked Products

For products that are currently in stock, delivery is normally approximately: 3–10 working days This is a guide rather than a guaranteed delivery date. Larger orders, multiple-product orders or deliveries requiring specialist transport may take longer.

Non-Stock & Made-to-Order Products

Products that are not held in stock, are made to order, customised or specially sourced may have a longer lead time. Typical delivery is approximately: 4–6 weeks or longer The exact lead time can vary depending on the product and manufacturer. If a product has a specific lead time, we will provide the relevant information before or after your order as appropriate. If you are working to a specific project deadline, please contact us before ordering so that we can confirm the expected availability and delivery timeframe.

Delivery Charges

For business deliveries to most areas of mainland UK:

Small orders: delivery is normally charged at £49.00
Orders over £500: delivery is normally free
Additional charges may apply to certain locations, products or delivery requirements.

Delivery charges can vary depending on:

Order size
Product weight
Quantity ordered
Delivery location
Type of delivery vehicle required
Access restrictions
Special delivery requirements

Where an additional delivery charge applies, we will confirm this with you before processing the order where possible. The delivery charge applicable to your order will be confirmed at checkout or during the ordering process, unless otherwise agreed.

UK Delivery Areas

We deliver throughout the UK. Standard delivery arrangements apply to most mainland UK business addresses. Additional delivery charges or special arrangements may apply to certain areas, including parts of Scotland and London. Deliveries to remote locations, islands and areas with restricted access may also incur additional charges or require alternative delivery arrangements. If you are unsure whether your location is covered by our standard delivery service, please contact us before ordering.

Delivery to Business Addresses

As a specialist B2B supplier, many of our orders are delivered to:

Restaurants
Cafés and coffee shops
Bars and pubs
Hotels
Offices
Commercial premises
Hospitality venues
Retail premises
Warehouses
Trade and installation sites

When placing an order, please provide a complete and accurate delivery address together with any relevant access information.

Delivery Access & Restrictions

Please tell us about any delivery restrictions when placing your order. This is particularly important for commercial premises, town-centre locations, hospitality venues and construction or refurbishment sites. Please notify us if the delivery address has:

Restricted parking
Restricted-access roads
Weight restrictions
Vehicle height restrictions
Limited loading or unloading areas
Restrictions on commercial delivery vehicles
Restrictions affecting vans, 7.5-tonne vehicles or articulated lorries
Time-restricted delivery access
Other unusual access requirements

Failure to provide relevant access information may result in delivery delays or additional charges. Any additional costs resulting from previously undisclosed delivery or access restrictions may be charged to the customer. If you are unsure whether a delivery vehicle can access your premises, please contact us before placing your order.

Where Will My Order Be Delivered?

Deliveries are always to loading area or kerbside. Standard delivery does not include:

Carrying goods upstairs
Carrying goods into the building
Internal positioning of products
Assembly or installation

For larger or heavier orders, please ensure that suitable personnel are available to receive and move the goods where necessary. If your project requires a specific delivery arrangement, please contact us before ordering so that we can discuss your requirements.

Receiving Your Delivery

Please ensure that someone is available to receive your order at the agreed delivery address. When your goods arrive, we recommend checking:

The number of packages delivered.
The product and quantity supplied.
The external packaging.
Any visible signs of damage.
The delivery labels.

Please retain all packaging until you have confirmed that your order has arrived complete and undamaged.

Checking for Damage

We strongly recommend inspecting your goods as soon as possible after delivery. If your order arrives damaged, incomplete or incorrect, please contact us in writing within 48 hours of delivery. Please include:

Your order number.
Details of the problem.
Photographs of the affected product.
Photographs of the external packaging.
Photographs of the internal packaging where relevant.
A photograph of the delivery label.

Please keep all original packaging until the issue has been resolved. Packaging may be required to investigate a delivery damage claim or to assist with a carrier claim. Please do not return damaged goods unless we specifically instruct you to do so. Where a delivery damage claim is accepted, we will arrange an appropriate replacement or other suitable resolution.

Missing or Incorrect Items

If any products or components appear to be missing, or you believe you have received the wrong item, please contact us in writing within 48 hours of delivery. Please provide your order number and photographs where appropriate so that we can investigate the issue quickly.

Delivery Delays

We aim to deliver within the estimated timeframe provided for your order. However, delivery dates are estimates and may be affected by circumstances including:

Stock availability
Manufacturing lead times
Supplier delays
Carrier delays
Transport issues
Severe weather
Road closures
Access restrictions
High-volume periods
Circumstances outside our reasonable control

For made-to-order or specially sourced products, manufacturing and supplier lead times can also affect the final delivery date. If we become aware of a significant delay affecting your order, we will provide an update where appropriate.

Large & Commercial Orders

For larger hospitality, restaurant, hotel or commercial projects, delivery arrangements may differ from standard orders. If you are ordering multiple table bases or require delivery to a project site, please contact us before ordering. We can discuss:

Estimated lead times
Delivery requirements
Site access
Delivery location
Order quantities
Potential delivery charges
Special delivery arrangements

Providing project information in advance can help us arrange the most appropriate delivery service.

Made-to-Order & Custom Products

Customised, made-to-order and specially sourced products may have longer lead times. This can include products with:

Custom heights
Special dimensions
Customer-selected finishes
Special colours
Bespoke specifications
Other modifications

Please confirm your requirements carefully before placing an order, as customised and made-to-order products may not be eligible for return or exchange. Please see our Refund & Returns Policy for further information.

Delivery & Returns

Delivery charges and delivery arrangements are separate from our returns procedure. If you need to return a stock item, please contact us before sending anything back. Made-to-order, customised and non-stock products cannot normally be returned or exchanged. Please see our Refund & Returns Policy for the full conditions that apply to returns.

Delivery Contact Details

If you have a question about delivery, need to discuss a project or require a delivery estimate, please contact us before placing your order. Table Bases UK Unit 6 Dunholme Industrial Estate Lincoln LN2 3SU United Kingdom Telephone: 01673 866315 Email: sales@tablebases.uk We are happy to discuss delivery requirements for individual orders as well as larger commercial and hospitality projects.

Important Information

Delivery times and charges stated on this page are general guidelines and may vary according to the product, order quantity, delivery address and delivery requirements. The delivery terms applicable to your specific order are subject to our Terms & Conditions and any delivery information confirmed with you at the time of ordering. Please contact us before ordering if you have a specific deadline or require delivery to a restricted-access location.